We sell direct to our customers. You can purchase online or phone us direct 888-994-0727. Delivery is typically 2 -3 days. Our products ship easily by UPS and USPS or by Freight Truck. Some of our products are also available from Amazon.
Yes. We typically ship by DHL or UPS outside the USA. Most of our products are non-hazard and ship easily by land, ocean or air. You just pay the shipping cost including any local taxes or duties that may apply. If you contact firstname.lastname@example.org and confirm product quantity and your ship to address, we would be happy to provide a quote.
We want to know immediately when you are unhappy about your experience with CoverTec. Please call, or email Customer Service right away at 888-994-0727 or service @covertec products.com. We will make our best efforts to address your concern.
There may be multiple Product Options to select (such as sizes, colors or finishes). If so, select the “Options” section below the main product image, then click the appropriate choice to choose your preferred options. The Item name and the Price for the selected options will now be shown next to the “Add to Cart” button. Some items must be ordered over the phone. Call Customer Service if you need assistance.
Shipping is Free on most orders above $20.0 in the continental USA. Delivery is typically 2 -3 days.
All returns must be made within 30 days and authorized with a completed RETURN GOODS AUTHORIZATION (RGA) form.
Return merchandise must be in the original container and in resalable condition. Please note credits cannot be issued for merchandise damaged or not delivered to our facility.
We recommend shipping your return products via a tracking courier such as UPS, Fed-Ex or US Certified Mail with insurance to ensure full credit. We cannot reimburse shipping charges for any return. All returns are subject to a 25% restocking fee. Special orders of merchandise cannot be cancelled or returned.
We offer discounts to Contractors who have presented appropriate credentials and been approved. In addition, we may be able to offer special discounts for large volume orders. Please contact Customer Service with any questions.
Free shipping does not apply to sample kits or special-order items that require additional handling fees. When applicable, these charges will be noted on the product page as a Shipping Surcharge.